A person answers.
No ticketing system and no chatbot. One inbox, read by the studio, answered by someone who worked on the thing you are writing about.
Distribution, certification scope, jurisdictions and commercial terms. Handled by the studio directly — there is no sales layer to get through.
Entry disputes, prize payment questions, username corrections. If an event is about to settle and your Stake username is wrong on your account, write here first.
Assets, release dates, interviews. We will answer anything about how a game was made, including the parts that went badly.
Ironhowl does not accept wagers and holds no player funds. Our games are distributed through licensed operators, so any account balance, deposit, withdrawal, bonus or verification question belongs to the operator you are playing at — they can act on it and we cannot.